Family Hubs Digital Solution

Beebot AI’s Family Hubs transforms family support by offering a centralised digital platform that consolidates a wide range of services and resources. This innovative solution enhances both family and professional experiences, driving efficiency, improving accessibility, and delivering cost savings across the public sector. 

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Our Research 

As part of our proof of concept for UK Councils, Beebot AI conducted co-production workshops and solution-testing sessions with a diverse spectrum of families, residents, and professionals across the UK. These groups were thoughtfully selected to encompass individuals from various ethnic and educational background, and representing different life stages.
100
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Councils Engaged
200
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Solutions Created
100
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Professionals Surveyed
300
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Family Surveyed

Solution Overview

Beebot AI’s Family Hubs offers a best-in-class digital experience that consolidates national and local content, services, and resources into one centralised platform. Accessible from any device, our solution provides a single point of access, empowering families to self-serve their support needs 24/7, 365 days a year. For councils involved in the Family Hubs and Start for Life programmes, this platform seamlessly integrates existing websites, apps, and services, driving efficiency and improving family engagement.

As a Crown Commercial Service-approved provider within the AI framework, Beebot AI goes above and beyond the Family Hubs digital guidelines, ensuring that councils receive a solution that meets and exceeds their digital service delivery requirements.

Key Features

Explore the features that streamline family engagement and optimise council workflows.

Transform the way families interact with you. BeebotAI Family Hubs Solution leverages AI to streamline support and consolidate your services, making every family member's experience seamless and more connected.

Tailored Support For Every Family

Deliver tailored support at scale with Beebot AI’s personalised experience. By dynamically adjusting services based on individual needs, families receive relevant guidance at the right moment, ensuring a more meaningful and efficient support experience.

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Stay Connected With Real-Time Updates

Keep families and professionals connected with real-time, automated notifications. From appointment reminders to event updates, our system ensures no critical information is missed, fostering timely engagement and seamless coordination across all touchpoints.

Read More About Directories
Redefines how the council deliver essential services to families by centralising a wealth of information, creating an efficient, user-friendly gateway for families to access key services and resources.

Empower Families With Proactive, AI-Driven Support

Revolutionise service delivery with AI-powered Digital Pathways. By automating routine guidance and enabling proactive, data-driven support, families receive timely intervention at each stage, improving outcomes and empowering both families and professionals.

Read More About Booking Systems
Use AI technology to streamline the HAF process by allowing families to easily find nearby activities and meal locations, register for events, and receive important updates in real-time.

Instant Assistance, Anytime, Anywhere

Enhance user experience with instant, accessible support through Beebot AI’s live chat feature. Our AI-driven system provides real-time responses to resident queries, ensuring immediate resolution, while seamlessly connecting to live agents for more complex issues.

Read More About Digital Pathways
Elevate care with Beebot AI's Automated Care Pathways. Proactively guide families through key developmental stages, offering timely advice and self-help tools using AI. It's personalised support made simple and effective.

Instant Access to Proactive Guidance

Empower families with on-demand self-help resources that provide quick, accurate answers. Our platform offers an extensive library of video tutorials and guides, helping families resolve common queries independently, reduce reliance on professional support, and support an early intervention strategy by addressing issues before they escalate.

Learn how 70+ Local Authorities automated customer service
Elevate care with Beebot AI's Automated Care Pathways. Proactively guide families through key developmental stages, offering timely advice and self-help tools using AI. It's personalised support made simple and effective.

Data-Driven Insights For Smarter Decisions

Unlock the power of data with Beebot AI’s advanced analytics, offering deep insights into service usage and family engagement. Track trends, identify opportunities for improvement, and make data-backed decisions to optimise service delivery and resource allocation.

Read More About Live Chat

Solution Overview

Our solution delivers a best-in-class digital Family Hubs experience, accessible to the entire community, with a single point of access, from any device. For any councils involved in the Family Hubs and start for life programme, it consolidates all national, local content and services, existing websites and apps into one application. Helping families self-serve their own support 24/7 365.

Recognised as a Crown Commercial Service approved provider within the AI framework, Beebot AI goes above and beyond the Family Hubs digital guidelines for UK councils.

Capabilities

Explore the features that streamline family engagement and optimise council workflows.

Icon - Elements Webflow Library - BRIX Templates
Icon - Elements Webflow Library - BRIX Templates

Our Benefits

For Families

Easily access a wide range of services with simplified navigation and improved search functionality.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Real-time, personalised support ensures families receive the right help at the right time, empowering self-service.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

24/7 access to services, ensuring that families always have the support they need, when they need it.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Immediate self-help resources from trusted sources offer quick assistance, reducing wait for professional intervention.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Families experience greater engagement with the council, fostering a sense of real-time support and connection.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

For Professionals

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Professionals can focus on more complex queries, increasing efficiency and reducing back-office administration.

Proactive support enables early intervention, improving outcomes and reducing downstream demand.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Direct communication with families through automated notifications ensures real-time updates and coordination.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Access to continuously updated national and local NHS content helps professionals make informed decisions.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Enables professionals to scale workforce output effectively through "one-to-many" strategies, optimising resources.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

About Beebot AI

Let us show you how we can partner with you and help you work smarter, faster and more productively.

The Power of Our Solution

Our solution delivers a proven return on your investment, equipping you with solid data to inform and provide evidence to senior stakeholders.

Staff Efficiency

A robust toolset significantly enhances staff productivity and job satisfaction, reducing operational hours and turnover costs.

Channel Shift

Robotic support modernises customer service by handling enquiries, significantly cutting support call volumes and cost and improving response quality.

Consolidation

Centralising digital services on an integrated platform saves considerable costs and improves the user experience, leading to better return on investment

Self-Serve Digital Support

Self-service options lessen staff workload and operational costs, while boosting family and professional satisfaction through empowerment and convenience.

Support PH Outcomes

Digital tools promoting healthy behaviours save council and NHS costs by reducing the need for direct healthcare interventions.

Analytics/Optimisation

Analytics for 'soft referrals' streamline early intervention, reducing future costs and improving resource allocation for council and NHS services.

FAQs

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