Family Hubs Digital Solution

Beebot AI’s Family Hubs transforms family support by offering a centralised digital platform that consolidates a wide range of services and resources. This innovative solution enhances both family and professional experiences, driving efficiency, improving accessibility, and delivering cost savings across the public sector.

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Our Research

As part of our proof of concept for UK Councils, Beebot AI conducted co-production workshops and solution-testing sessions with a diverse spectrum of families, residents, and professionals across the UK. These groups were thoughtfully selected to encompass individuals from various ethnic and educational background, and representing different life stages.

100

Councils Engaged

200

Solutions Created

100

Professionals Surveyed

300

Family Surveyed

Solution Overview

Beebot AI’s Family Hubs offers a best-in-class digital experience that consolidates national and local content, services, and resources into one centralised platform. Accessible from any device, our solution provides a single point of access, empowering families to self-serve their support needs 24/7, 365 days a year. For councils involved in the Family Hubs and Start for Life programmes, this platform seamlessly integrates existing websites, apps, and services, driving efficiency and improving family engagement.

As a Crown Commercial Service-approved provider within the AI framework, Beebot AI goes above and beyond the Family Hubs digital guidelines, ensuring that councils receive a solution that meets and exceeds their digital service delivery requirements.

Key Features

Explore the features that streamline family engagement and optimise council workflows.

Transform the way families interact with you. BeebotAI Family Hubs Solution leverages AI to streamline support and consolidate your services, making every family member's experience seamless and more connected.

Tailored Support For Every Family

Deliver tailored support at scale with Beebot AI’s personalised experience. By dynamically adjusting services based on individual needs, families receive relevant guidance at the right moment, ensuring a more meaningful and efficient support experience.

Enable excellence within your Special Educational Needs and Disabilities (SEND) services with automation. Enhance support and simplify administrative processes with intelligent AI-driven solutions.

Stay Connected With Real-Time Updates

Keep families and professionals connected with real-time, automated notifications. From appointment reminders to event updates, our system ensures no critical information is missed, fostering timely engagement and seamless coordination across all touchpoints.

Empower Families With Proactive, AI-Driven Support

Revolutionise service delivery with AI-powered Digital Pathways. By automating routine guidance and enabling proactive, data-driven support, families receive timely intervention at each stage, improving outcomes and empowering both families and professionals.

Instant Assistance, Anytime, Anywhere

Enhance user experience with instant, accessible support through Beebot AI’s live chat feature. Our AI-driven system provides real-time responses to resident queries, ensuring immediate resolution, while seamlessly connecting to live agents for more complex issues.

Instant Access to Proactive Guidance

Empower families with on-demand self-help resources that provide quick, accurate answers. Our platform offers an extensive library of video tutorials and guides, helping families resolve common queries independently, reduce reliance on professional support, and support an early intervention strategy by addressing issues before they escalate.

Learn how 70+ Local Authorities automated customer service

Elevate care with Beebot AI's Automated Care Pathways. Proactively guide families through key developmental stages, offering timely advice and self-help tools using AI. It's personalised support made simple and effective.

Data-Driven Insights For Smarter Decisions

Unlock the power of data with Beebot AI’s advanced analytics, offering deep insights into service usage and family engagement. Track trends, identify opportunities for improvement, and make data-backed decisions to optimise service delivery and resource allocation.

Solution Overview

Our solution delivers a best-in-class digital Family Hubs experience, accessible to the entire community, with a single point of access, from any device. For any councils involved in the Family Hubs and start for life programme, it consolidates all national, local content and services, existing websites and apps into one application. Helping families self-serve their own support 24/7 365.

Recognised as a Crown Commercial Service approved provider within the AI framework, Beebot AI goes above and beyond the Family Hubs digital guidelines for UK councils.

Capabilities

Explore the features that streamline family engagement and optimise council workflows.

Custom Support

An automated onboarding process provides users with tailored information and resources, ensuring a relevant and effective experience.

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Streamlined Information Access

A comprehensive, integrated platform acts as a central hub that connects a wide array of resources and libraries with service location tools. This setup addresses the fragmentation of information, providing updates on events, services, and essential details for simplified access.

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Extended 24/7 Support System

A robust support system across multiple devices ensures anytime access to AI-powered chat assistance and expert help, offering comprehensive support and resolving urgent queries outside regular hours.

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Structured Care Pathways

Users enroll in programs receiving consistent guidance tailored to their unique needs and journey.
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Data-Driven Engagement

Targeted surveys are conducted for platform enhancement, maintaining alignment with user needs through a continuous feedback loop.

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Advanced Insights and Reporting

Analytics provide valuable insights to enhance understanding of engagement and inform strategic report production, enabling more effective service provision and data-informed policymaking.

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Efficient Event Management

An automated and customisable booking system tnat lists events and activities, facilitating easy sign up, and cancellation, thereby improving attendance and operational efficiency.

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Centralised Support Ecosystem

A unified digital hub providing families and professionals with 24/7 access to support information, systems, services, partner resources, and an independent interface for streamlined, autonomous assistance.

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