Delivering Dynamic Directories 

From adult care to FIS, accessing support should be straightforward. Our Directories solution centralises essential services into one intelligent, user-friendly experience.

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Solution Overview

Whether it’s Family Information Services, SEND Local Offer or Adult Social Care, our Directories solution eliminates the need to search across multiple platforms. Through intelligent automation and smart search capabilities, residents can find the right support faster, while councils and providers can ensure their services are visible and up to date. It reduces fragmentation by consolidating national, local, and third-party services into one easy-to-navigate portal. The result is increased engagement, improved outcomes, and significant savings in both time and operational cost.

How can Beebot AI transform your operations?

Automate and streamline your processes to boost efficiency and manage demand. Let's transform your organisation together.

Transform the way families interact with you. BeebotAI Family Hubs Solution leverages AI to streamline support and consolidate your services, making every family member's experience seamless and more connected.

Comprehensive Directory

Access a unified platform with services and resources across Adults, SEND, and FIS, making it easy for individuals to find and connect with the services they need, all in one place. 

Read More About Website and PWA Platforms
Enable excellence within your Special Educational Needs and Disabilities (SEND) services with automation. Enhance support and simplify administrative processes with intelligent AI-driven solutions.

Easy Navigation

With a user-friendly interface and intelligent search capabilities, users can find the information and support they need quickly, reducing frustration and enhancing their experience. 

Read More About Directories
Redefines how the council deliver essential services to families by centralising a wealth of information, creating an efficient, user-friendly gateway for families to access key services and resources.

Automated Updates & Notifications

Real-time notifications and updates keep users informed about essential events, appointments, and service changes, ensuring they never miss important information. 

Read More About Booking Systems
Use AI technology to streamline the HAF process by allowing families to easily find nearby activities and meal locations, register for events, and receive important updates in real-time.

Integrated Support Systems

All services, resources, and tools are integrated into one centralised ecosystem, streamlining access and ensuring that users can connect with services without having to navigate multiple systems. 

Read More About Digital Pathways
Elevate care with Beebot AI's Automated Care Pathways. Proactively guide families through key developmental stages, offering timely advice and self-help tools using AI. It's personalised support made simple and effective.

Self-Service & Automation

Automate routine tasks such as form submissions, service requests, and eligibility checks, reducing administrative burdens for councils and enabling families to self-serve where possible. 

Learn how 70+ Local Authorities automated customer service
Elevate care with Beebot AI's Automated Care Pathways. Proactively guide families through key developmental stages, offering timely advice and self-help tools using AI. It's personalised support made simple and effective.

Data-Driven Insights

Analytics provide councils and professionals with actionable insights, allowing them to make data-driven decisions about service delivery and resource allocation. 

Read More About Live Chat

Impacting Numbers 

Why we need to make the commitment to creating a platform that makes a meaningful difference in the lives of families within your communities
200+
Family Information Services across the UK
(GOV)
19.2m
families in the UK
(National Statistics)
97%
of households have access
to the internet
(Statista)
18%
of parents report that they have two or fewer people to turn to locally for support
(The Royal Foundation)

Overview

Beebot AI introduces a pioneering Family Information Services (FIS) solution, crafted to redefine how councils deliver essential services to families. This digital platform centralises a wealth of information, creating an efficient, user-friendly gateway for families to access key services and resources. Beebot AI’s FIS solution elevates family support, integrating vital resources into one dynamic, easy-to-navigate system. Families benefit from customised experiences, ensuring they receive region-specific services that are both accessible and pertinent to their needs.

Problem Statements for Families

Reactive Support Services 
Points afraid but may
Lack of Localisation in Services 
Stigma in Seeking Support 
Repeating Stories to Different Professionals 
No Out-of-Hours Support 
Inefficient Council-Resident Communication 
Absence of Continuous Digital Support 
Difficulty Finding Trustworthy and Current Information 

Problem Statements for Professionals

Challenges in Meeting Heightened Support Expectations 
Lack of Insights and Analytics 
Families' Lack of Awareness of Services 
Difficulty Measuring Community Program Impact 
Inefficient Council-Resident Communication 
Limited Resources for Diverse Community Needs 
High Volume of Service Calls and Administrative Tasks 

Capabilities

Navigate through features designed to enhance Family Information Services (FIS), facilitating access to crucial information and support for families in need.

Icon - Elements Webflow Library - BRIX Templates
Icon - Elements Webflow Library - BRIX Templates

Our Benefits

For Families and Citizens 

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Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Access a centralised platform for services like healthcare, housing, education, and community support.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Receive personalised support and real-time updates, ensuring you get the services you need when you need them.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Take control with self-service tools and automated updates to stay informed and on track.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Access all the support and resources available, improving accessibility and ensuring that no one is left behind. 

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

For Professionals and Councils 

Streamline service delivery and improve efficiency by centralising access to all relevant resources and services. 

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Enhance engagement with data-driven insights, helping you understand usage trends and optimise service delivery.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

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Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Automate admin tasks to boost productivity and focus staff on complex cases.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Boost collaboration and communication across departments and with external providers for integrated citizen support.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

ROI

Efficiently measure and articulate the return on investment, equipping you with solid data to inform and provide evidence to senior stakeholders.

Staff Efficiency

Investing in a robust toolset for staff results in significant productivity gains. By equipping employees with the means to share information quickly and accurately, we not only enhance their efficiency but also ensure families receive timely and relevant information. This streamlining leads to a reduction in operational hours and an increase in employee satisfaction, translating to a lower turnover rate and associated costs.

Channel Shift

Investing in a robust toolset for staff results in significant productivity gains. By equipping employees with the means to share information quickly and accurately, we not only enhance their efficiency but also ensure families receive timely and relevant information. This streamlining leads to a reduction in operational hours and an increase in employee satisfaction, translating to a lower turnover rate and associated costs.

Consolidation

Centralising digital services through our integrated platform results in considerable cost savings, whether managed in-house or outsourced. This consolidation streamlines operations, simplifies user experience, and fosters higher adoption rates, all of which contribute to a lower total cost of ownership and enhanced return on investment.

Self-Serve Digital Support

Promoting self-service reduces the workload on staff and allows for resource reallocation. This shift not only improves customer satisfaction through empowerment and convenience but also leads to a significant reduction in support costs, as self-service operations are more scalable and cost-efficient.

Support PH Outcomes

Digital support tools that facilitate positive health behavior changes can lead to substantial savings for the council and the NHS by decreasing the necessity for direct interventions. These tools aid in preventative care, reducing long-term healthcare costs and improving community health outcomes.

Analytics/Optimisation

Utilising analytics for 'soft referrals' enhances the early intervention process, saving on future costs associated with late-stage interventions. By identifying user intent and providing targeted information, we can preemptively address issues, leading to more efficient use of resources and better allocation of council and NHS services.

About Beebot AI

Let us show you how we can partner with you and help you work smarter, faster and more productively.
 Beebot AI, your go-to destination for intelligent automation solutions.

Why choose Beebot AI?

Mission-Driven Automation for community-focused UK public sector.

Exceptional Customer Experiences with efficient service delivery.

Accelerated Time-to-Value from technological investments.

Versatile Platform Support adaptable to diverse needs.

Scalability and Security in a robust SaaS model.

Deep SaaS Expertise for optimized, successful deployments.

Hyper Care Approach for an affordable, smooth transition.

NHS Digital Partnership underscores healthcare commitment.

FAQs

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