Solution Overview

Beebot AI’s Family Hubs offers a best-in-class digital experience that consolidates national and local content, services, and resources into one centralised platform. Accessible from any device, our solution provides a single point of access, empowering families to self-serve their support needs 24/7, 365 days a year. For councils involved in the Family Hubs and Start for Life programmes, this platform seamlessly integrates existing websites, apps, and services, driving efficiency and improving family engagement.

As a Crown Commercial Service-approved provider within the AI framework, Beebot AI goes above and beyond the Family Hubs digital guidelines, ensuring that councils receive a solution that meets and exceeds their digital service delivery requirements.

Our Research

As part of our proof of concept for UK Councils, Beebot AI conducted co-production workshops and solution-testing sessions with a diverse spectrum of families, residents, and professionals across the UK. These groups were thoughtfully selected to encompass individuals from various ethnic and educational background, and representing different life stages.

100

+

Councils Engaged

200

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Solutions Created

100

+

Professionals Surveyed

300

+

Family Surveyed

Everything You Need to Create Impactful Digital Family Hubs

Transform the way families interact with you. BeebotAI Family Hubs Solution leverages AI to streamline support and consolidate your services, making every family member's experience seamless and more connected.

Support That Moves With Families

Families receive the right support at the right time through intelligent digital pathways that guide them from pregnancy to school age. This helps prevent issues from escalating, reduces manual workload, and keeps families engaged every step of the way.

Read More About Website and PWA Platforms

Enable excellence within your Special Educational Needs and Disabilities (SEND) services with automation. Enhance support and simplify administrative processes with intelligent AI-driven solutions.

Tailored Interactions, Every Time

Every interaction shapes a more personalised experience. The platform uses real-time data to surface relevant support, reduce noise, and help councils better understand demand and plan with confidence.

Read More About Directories

Redefines how the council deliver essential services to families by centralising a wealth of information, creating an efficient, user-friendly gateway for families to access key services and resources.

Information That Can Be Trusted

Give families instant access to reliable NHS information within the platform. From finding local services to understanding common health concerns, everything is in one place — helping reduce unnecessary demand on frontline teams.

Read More About Booking Systems

Use AI technology to streamline the HAF process by allowing families to easily find nearby activities and meal locations, register for events, and receive important updates in real-time.

Easy Access to Human Support

Receive instant notifications for booking approvals, changes, and cancellations. Automated alerts keep everyone aligned. Improve communication, cutting admin, and ensuring no booking goes unnoticed.

Read More About Digital Pathways

Elevate care with Beebot AI's Automated Care Pathways. Proactively guide families through key developmental stages, offering timely advice and self-help tools using AI. It's personalised support made simple and effective.

Bringing Local Events Into Focus

Make it easier to find and engage with local activities, support groups, and sessions. The calendar showcases real-time availability, simplifies booking, and increases participation across universal and targeted offers. It helps councils reduce admin while building stronger community connections.

Learn how 70+ Local Authorities automated customer service

Elevate care with Beebot AI's Automated Care Pathways. Proactively guide families through key developmental stages, offering timely advice and self-help tools using AI. It's personalised support made simple and effective.

Clarity That Strengthens Decision Making

Real-time analytics show how users engage with content, services, and tools across the platform. Councils can measure performance, understand demand, and surface the data needed to improve delivery, meet KPIs, and support funding conversations with confidence.

Read More About Live Chat

Our Benefits

For Families

Easily access a wide range of services with simplified navigation and improved search functionality.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Real-time, personalised support ensures families receive the right help at the right time, empowering self-service.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

24/7 access to services, ensuring that families always have the support they need, when they need it.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Immediate self-help resources from trusted sources offer quick assistance, reducing wait for professional intervention.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Families experience greater engagement with the council, fostering a sense of real-time support and connection.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

For Professionals

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Professionals can focus on more complex queries, increasing efficiency and reducing back-office administration.

Proactive support enables early intervention, improving outcomes and reducing downstream demand.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Direct communication with families through automated notifications ensures real-time updates and coordination.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Access to continuously updated national and local NHS content helps professionals make informed decisions.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Enables professionals to scale workforce output effectively through "one-to-many" strategies, optimising resources.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

About Beebot AI

Let us show you how we can partner with you and help you work smarter, faster and more productively.

Capabilities

Explore the features that streamline family engagement and optimise council workflows.

Custom Support

An automated onboarding process provides users with tailored information and resources, ensuring a relevant and effective experience.

Streamlined Information Access

A comprehensive, integrated platform acts as a central hub that connects a wide array of resources and libraries with service location tools. This setup addresses the fragmentation of information, providing updates on events, services, and essential details for simplified access.

Extended 24/7 Support System

A robust support system across multiple devices ensures anytime access to AI-powered chat assistance and expert help, offering comprehensive support and resolving urgent queries outside regular hours.

Structured Care Pathways

Users enroll in programs receiving consistent guidance tailored to their unique needs and journey.
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Data-Driven Engagement

Targeted surveys are conducted for platform enhancement, maintaining alignment with user needs through a continuous feedback loop.

Advanced Insights and Reporting

Analytics provide valuable insights to enhance understanding of engagement and inform strategic report production, enabling more effective service provision and data-informed policymaking.

Efficient Event Management

An automated and customisable booking system tnat lists events and activities, facilitating easy sign up, and cancellation, thereby improving attendance and operational efficiency.

Centralised Support Ecosystem

A unified digital hub providing families and professionals with 24/7 access to support information, systems, services, partner resources, and an independent interface for streamlined, autonomous assistance.

The Power of Our Solution

Our solution delivers a proven return on your investment, equipping you with solid data to inform and provide evidence to senior stakeholders.

Staff Efficiency

A robust toolset significantly enhances staff productivity and job satisfaction, reducing operational hours and turnover costs.

Channel Shift

Robotic support modernises customer service by handling enquiries, significantly cutting support call volumes and cost and improving response quality.

Consolidation

Centralising digital services on an integrated platform saves considerable costs and improves the user experience, leading to better return on investment

Self-Serve Digital Support

Self-service options lessen staff workload and operational costs, while boosting family and professional satisfaction through empowerment and convenience.

Support PH Outcomes

Digital tools promoting healthy behaviours save council and NHS costs by reducing the need for direct healthcare interventions.

Analytics/Optimisation

Analytics for 'soft referrals' streamline early intervention, reducing future costs and improving resource allocation for council and NHS services.

Everything You Need to Create Impactful Digital Family Hubs

Transform the way families interact with you. BeebotAI Family Hubs Solution leverages AI to streamline support and consolidate your services, making every family member's experience seamless and more connected.

Support That Moves With Families

Families receive the right support at the right time through intelligent digital pathways that guide them from pregnancy to school age. This helps prevent issues from escalating, reduces manual workload, and keeps families engaged every step of the way.

Read More About Website and PWA Platforms

Enable excellence within your Special Educational Needs and Disabilities (SEND) services with automation. Enhance support and simplify administrative processes with intelligent AI-driven solutions.

Tailored Interactions, Every Time

Every interaction shapes a more personalised experience. The platform uses real-time data to surface relevant support, reduce noise, and help councils better understand demand and plan with confidence.

Read More About Directories

Redefines how the council deliver essential services to families by centralising a wealth of information, creating an efficient, user-friendly gateway for families to access key services and resources.

Information That Can Be Trusted

Give families instant access to reliable NHS information within the platform. From finding local services to understanding common health concerns, everything is in one place — helping reduce unnecessary demand on frontline teams.

Read More About Booking Systems

Use AI technology to streamline the HAF process by allowing families to easily find nearby activities and meal locations, register for events, and receive important updates in real-time.

Easy Access to Human Support

Receive instant notifications for booking approvals, changes, and cancellations. Automated alerts keep everyone aligned. Improve communication, cutting admin, and ensuring no booking goes unnoticed.

Read More About Digital Pathways

Elevate care with Beebot AI's Automated Care Pathways. Proactively guide families through key developmental stages, offering timely advice and self-help tools using AI. It's personalised support made simple and effective.

Bringing Local Events Into Focus

Make it easier to find and engage with local activities, support groups, and sessions. The calendar showcases real-time availability, simplifies booking, and increases participation across universal and targeted offers. It helps councils reduce admin while building stronger community connections.

Learn how 70+ Local Authorities automated customer service

Elevate care with Beebot AI's Automated Care Pathways. Proactively guide families through key developmental stages, offering timely advice and self-help tools using AI. It's personalised support made simple and effective.

Clarity That Strengthens Decision Making

Real-time analytics show how users engage with content, services, and tools across the platform. Councils can measure performance, understand demand, and surface the data needed to improve delivery, meet KPIs, and support funding conversations with confidence.

Read More About Live Chat

FAQs

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