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Our Research 

As part of our proof of concept for UK Councils, Beebot AI conducted co-production workshops and solution-testing sessions with a diverse spectrum of families, residents, and professionals across the UK. These groups were thoughtfully selected to encompass individuals from various ethnic and educational background, and representing different life stages.
100
+
Councils Engaged
200
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Solutions Created
100
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Professionals Surveyed
300
+
Family Surveyed

The Smart Digital Front Door for Adult Support

Purpose built for modern councils, the Adult Services Platform transforms how support is accessed and delivered.It unifies information, forms, workflows, automation and digital pathways into one intelligent system. Councils can reduce demand at the front door, increase self service and enable earlier intervention. The result is confident staff, improved citizen experience and sustainable delivery across adult services.

One Place for Advice, Guidance and Care

Give residents the clarity and confidence to access support through intuitive, inclusive digital journeys.

  • Intuitive digital journeys across adult social care, housing, and wellbeing.
  • A single place to access advice, guidance, and community support.
  • Voice search, notifications, and smart pages to accelerate access.
  • Live chat with automated out of hours assistance.
  • Accessible design for all digital abilities.

Efficient Workflows and Self Serve That Reduces Demand

Streamline complex processes into guided, automated pathways that free up capacity and strengthen early intervention.

  • Dynamic self assessment and referral forms for adults, carers, and professionals.
  • Automated triage and signposting for faster resolution.
  • Proactive updates and reminders to prevent avoidable contact.
  • Queue management and SLA monitoring for operational clarity.
  • Appointment and visit booking for complete end to end journeys.

Data Intelligence That Strengthens Decision Making

Translate real time data into actionable insight that helps councils prioritise need and deliver better outcomes.

  • Resident profiles and onboarding questions to identify risk.
  • Data driven pages including directories and community support listings.
  • Automated reporting and insight to support planning and prevention.
  • Audit trails and case visibility for staff and partners.
  • Ability to integrate housing, social care, and finance systems.

Everything You Need to Transform Adult Services Delivery

Digital Front Door
Smart Workflows
Resident Portal
Housing Support
Service Directory
Strategic Insight
Transform the way families interact with you. BeebotAI Family Hubs Solution leverages AI to streamline support and consolidate your services, making every family member's experience seamless and more connected.

Access That Connects People to Support

A single entry point linking residents to guidance, services and help across adult social care, housing, health, carers and community partners. Content can be updated in the CMS and personalised through onboarding questions.

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Enable excellence within your Special Educational Needs and Disabilities (SEND) services with automation. Enhance support and simplify administrative processes with intelligent AI-driven solutions.

Automation That Simplifies Complex Journeys

Dynamic forms with triage, notifications and workflow routing streamline referrals and reduce avoidable contact. Progress can be tracked with clear updates and expected timelines.

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Redefines how the council deliver essential services to families by centralising a wealth of information, creating an efficient, user-friendly gateway for families to access key services and resources.

Confidence Through Control and Transparency

Residents can register, track requests, receive proactive updates, manage documents and access personalised support in one secure hub.

Read More About Booking Systems
Use AI technology to streamline the HAF process by allowing families to easily find nearby activities and meal locations, register for events, and receive important updates in real-time.

Digital Journeys That Resolve Housing Needs

Residents can register, manage tenancy requests, report repairs with photos or video, book appointments and receive reminders. Guidance throughout reduces inbound queries and increases resolution at first contact.

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Elevate care with Beebot AI's Automated Care Pathways. Proactively guide families through key developmental stages, offering timely advice and self-help tools using AI. It's personalised support made simple and effective.

Community Help at Your Fingertips

Data‑driven directories with search and filtering help residents quickly find relevant services, partners and support. NHS content, assistive technology, carers services and community offers can all be surfaced in one place.

Learn how 70+ Local Authorities automated customer service
Elevate care with Beebot AI's Automated Care Pathways. Proactively guide families through key developmental stages, offering timely advice and self-help tools using AI. It's personalised support made simple and effective.

Information That Strengthens Planning and Prevention

Track demand, outcomes, performance and citizen engagement. Use intelligence to plan services, monitor pressures and identify risk earlier.

Read More About Live Chat

Solution Overview

Our solution delivers a best-in-class digital Family Hubs experience, accessible to the entire community, with a single point of access, from any device. For any councils involved in the Family Hubs and start for life programme, it consolidates all national, local content and services, existing websites and apps into one application. Helping families self-serve their own support 24/7 365.

Recognised as a Crown Commercial Service approved provider within the AI framework, Beebot AI goes above and beyond the Family Hubs digital guidelines for UK councils.

Capabilities

Explore the features that streamline family engagement and optimise council workflows.

Custom Support

An automated onboarding process provides users with tailored information and resources, ensuring a relevant and effective experience.

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Streamlined Information Access

A comprehensive, integrated platform acts as a central hub that connects a wide array of resources and libraries with service location tools. This setup addresses the fragmentation of information, providing updates on events, services, and essential details for simplified access.

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Extended 24/7 Support System

A robust support system across multiple devices ensures anytime access to AI-powered chat assistance and expert help, offering comprehensive support and resolving urgent queries outside regular hours.

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Structured Care Pathways

Users enroll in programs receiving consistent guidance tailored to their unique needs and journey.
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Data-Driven Engagement

Targeted surveys are conducted for platform enhancement, maintaining alignment with user needs through a continuous feedback loop.

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Advanced Insights and Reporting

Analytics provide valuable insights to enhance understanding of engagement and inform strategic report production, enabling more effective service provision and data-informed policymaking.

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Efficient Event Management

An automated and customisable booking system tnat lists events and activities, facilitating easy sign up, and cancellation, thereby improving attendance and operational efficiency.

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Centralised Support Ecosystem

A unified digital hub providing families and professionals with 24/7 access to support information, systems, services, partner resources, and an independent interface for streamlined, autonomous assistance.

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About Beebot AI

Let us show you how we can partner with you and help you work smarter, faster and more productively.
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The Power of Our Solution

Our solution delivers a proven return on your investment, equipping you with solid data to inform and provide evidence to senior stakeholders.

Staff Efficiency

Channel Shift

Consolidation

Self-Serve Digital Support

Support Public Health Outcomes

Analytics/Optimisation

Staff Efficiency

A robust toolset significantly enhances staff productivity and job satisfaction, reducing operational hours and turnover costs.

Channel Shift

Robotic support modernises customer service by handling enquiries, significantly cutting support call volumes and cost and improving response quality.

Consolidation

Centralising digital services on an integrated platform saves considerable costs and improves the user experience, leading to better return on investment

Self-Serve Digital Support

Self-service options lessen staff workload and operational costs, while boosting family and professional satisfaction through empowerment and convenience.

Support PH Outcomes

Digital tools promoting healthy behaviours save council and NHS costs by reducing the need for direct healthcare interventions.

Analytics/Optimisation

Analytics for 'soft referrals' streamline early intervention, reducing future costs and improving resource allocation for council and NHS services.

FAQs

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