North Northamptonshire Council set out with a clear ambition: to build a connected, resident focused digital future that places Family Hubs at the heart of prevention, early help, and community empowerment.

As one of the UK’s newest unitary authorities, the transition created a unique opportunity to reimagine how families, young people, and professionals access and experience support.

In partnership with Beebot AI, the council began shaping a modern, mobile first digital ecosystem, bringing together Family Hubs, the SEND Local Offer, local service directories, a Professionals App, and a unified booking platform.

This “single digital front door” approach aimed to streamline access for residents while providing professionals with meaningful, real time insight to design services around actual community needs.

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